You can cancel your account using one of two methods:

1) Login to the client area, click "My Services", then click "View Details" of the product/service you wish to cancel, then click "Request Cancellation".  You will receive an email confirmation of your cancellation request.

2) Open a ticket by emailing support@lightboundhosting.com.  You will receive an email confirmation of your cancellation request.

Cancellation requests are processed within 24 hours of receiving the request or within 24 hours of the requested cancellation date.